We have been with Comcast for years now, dealing with random shut off’s, bad connection at times, and horrible customer service, paying an outrageous amount monthly, 133.00 for internet and TV. We also have Vonage for 29 a month. All the while new customers are getting the triple play for 99.00 a month, for phone, TV, and Internet. Of late we have had problems with vonage cutting in and out, at this point it is impossible to carry on a conversation. Comcast blames vonage, vonage blames comcast, back and forth, no fix, how fun huh?!?!?
Soooo, I emailed Comcast, and offered them a deal, I would cancel Vonage if they would extend the new prices to us. So instead of paying the two companies a total of 163 a month we would be paying one company just over 100 with taxes and other random fees. I would call them but our phone is useless (we even went out and bought a new phone to see if that was the problem (out $40 on that one!) Anyway, according to the site, I should hear back in about 24 hours, probably more like monday or Tuesday though.
If the email does not work I will try calling from somewhere else, and if that fails I will personally go up there. If I still get no help, we will be shopping for other options for phone, internet and TV. Fun Fun….
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